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Thursday, 26 August 2004

Oxford Plain English Guidelines

Posted on 04:55 by Unknown
One of the guidelines is:

Commandment: Test with a panel of typical users – Give the draft instructions, and any product associated with them, to a focus group of typical readers. Watch them trying to use the instructions. Observe any false moves they make. Discuss with them how they got on. Ask them about any misinterpretations. Redraft the instructions in the light of what you find.
Ah!Usability testing of end-user documentation. How many of us do it?

Read all the guidelines at AskOxford site
Write to me: Suman[at]techwritersindia[dot]com
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Wednesday, 25 August 2004

FAQ from Gregg Reference Manual

Posted on 23:23 by Unknown
Questions and suggestions from users of The Gregg Reference Manual


Write to me: Suman[at]techwritersindia[dot]com
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