In a world where accuracy is all important, a lot goes over the head of the dummy. I don't know if it's intellectual snobbery, but programmers and managers seem to think that if they understand it, so should the user. It doesn't matter whether or not they do… they SHOULD! Stupid users! Maybe it's the geek's ultimate revenge…
Your document can be 100% accurate, but if the audience can't read it, you've wasted your time.
Excerpt from Glenn Murray's article - Tech-writers – A Necessary Evil (via WebproNews)
I told you! Didn't I?
