The Seven Deadly Assumptions of Technical Communication - William Rice
Years ago, as a young programmer/analyst on a project leader’s course, I made an assumption during a team exercise. Not a crucial mistake, you would think. I assumed that I had all the information I needed to complete the exercise. I also assumed that the exercise was about interviewing a potential employee. In fact, the exercise was actually about the danger of not identifying and confirming assumptions before blindly rushing on with the task at hand.
In this article, I identify seven areas in the field of technical communication where unconfirmed assumptions can lead to a waste of time and money and also undermine your credibility. Read more