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Tuesday, 7 June 2005

Microsoft goes the RSS way

Posted on 04:31 by Unknown
The Microsoft Help and Support site is now providing an RSS feed (Really Simple Syndication) for its Knowledge Base (KB) articles. [Link]

Well, well, well. MS is only syndicating its KB articles, but I am thinking a step ahead: deliver a user manual (also) through RSS. Most organizations are moving (or have moved already) to XML based authoring, and generating RSS feeds from there should be a walk in the park.

Aside: What would happen if online manuals had a 'Comments' feature like in our blogs? Chew on it.

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