Novell has a 'Comments' feature on its product documentation pages. User can leave their feedback instantly, instead of sending an E-mail later. (But why does the RSS link fail on your site guys?)
Microsoft too has an instant feedback feature for its documentation, but somehow I don't like it. It appears to be complex, as compared to Novell's.
But I like PHP.net's interactivity the best. Don't ask me why. It is just subjective I guess.
Anyway, out of curiosity I went to Apple's iPod site (I own a Shuffle) and I discovered to my utter dismay the terrible feedback mechanism they have. Gray text on gray background and they expect users to notice that 'Provide Feedback' link. Ambitious. I expected something better from Apple.
Wednesday, 3 August 2005
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